Through the Section 5304 Public Transportation Program, CVADD staff provides technical assistance to area public transportation providers.  This effort includes helping in obtaining financial aid, communicating new policies, procedures, and legislative requirements to providers, and coordination between agencies when necessary.  Public Transportation can be used for shopping, medical appointments, pharmacy, education, employment, training, or other matters.  There is a fare for using public transportation that is set by each agency.

There are also options for transportation for individuals with Medicaid that do not have adequate transportation to and from medical appointments.  Each of the agencies listed below work with residents to provide professional, accessible, and affordable transportation.

For more information on the Section 5304 Transportation Program, please contact Shelby at 606-864-7391.  Each agency operates in different counties.  Please contact them directly for more information and to book a ride.

External link opens in new tab or windowDaniel Boone Community Action Agency  provides transportation services in Clay, Jackson, Lee, Owsley, and Wolfe Counties.  They have been in operation since 1986, providing a demand-response system.  This includes Wheelchair Service (driver provides assistance to the wheelchair client from their residence, boarding the bus, and securing of devices), door-to-door (driver provides assistance to a disabled person from the door of a facility and assists with boarding the bus), and curb-to-curb (passenger doesn't need assistance from the driver and will board the bus at the curb).

External link opens in new tab or windowHarlan County Community Action Agency, Inc. provides transportation services to all residents in Harlan County, regardless of income or age.  They provide non-emergency medical transportation for those in need of medical services, Department for the Blind, and Cumberland River Comprehensive Care Center.  They also have a public transportation demand response system.

External link opens in new tab or windowRural Transit Enterprises Coordinated, Inc. (RTEC) provides transportation services for residents in Adair, Bell, Clinton, Cumberland, Green, Knox, Laurel, McCreary, Monroe, Pulaski, Rockcastle, Russell, Taylor, Wayne, and Whitley Counties.  Their services include demand response trips to medical appointments, shopping, employment, as well as Veteran Trips to medical facilities.


External link opens in new tab or windowKentucky Transportation Cabinet Office of Transportation Delivery

External link opens in new tab or windowKentucky Public Transit Association


 CVADD Title VI Plan


Updated 02/08/23