Ombudsman Program
The ombudsman program consists of a full-time ombudsman, plus trained friendly visitors volunteers and specially trained certified volunteers who advocate for quality care in the five (8) Cumberland Valley Counties. Ombudsman provide information to residents and families about their individual rights, help identify additional resources in or out of the nursing facility, and assist in the resolution or complaints by or on behalf of nursing facility residents.
For more information, please contact:
Tammy Williams
Cumberland Valley District Ombudsman
Post Office Box 1740
London, KY 40743
(606) 864-7391
1-800-795-7654
(606) 878-7361 fax
Facility Listings
Serving Bell, Clay, Harlan, Jackson, Knox, Laurel, Rockcastle, and Whitley Counties in Kentucky

Council of ADD's
Barbourville Nursing Home
Administrator: Janna Moses
117 Shelby Street
Barbourville, KY 40906
Phone: (606) 546-5136
Britthaven of Pineville
Administrator: Kelly Goodin
P. O. Box 102
Pineville, KY 40971
Phone: (606) 337-7071
Britthaven of Tri-Counties
Administrator: Jeff Wilder
191 North U S Highway 119
Cumberland, KY 40823
Phone: (606) 589-5421
Christian Health Care Center
Administrator: William Collins
P. O. Box 1304
Corbin, KY 40702
Phone: (606) 528-2886
Corbin Nursing Home
Administrator: Cindy Messer
270 Bacon Creek Road
Corbin, KY 40701
Phone: (606) 528-8822
Generation Center
Administrator: Judy Hooker
504 South 24th Street
P. O. Box 1210
Middlesboro, KY 40965
Phone: (606) 248-1540
Harlan Nursing Home
Administrator: Gail Pace
200 Medical Center Drive
P. O. Box 895
Harlan, KY 40831
Phone: (606) 573-7250
Hillcrest Nursing Home
Administrator: Gail Gibbs
125 American Greeting Card Road
Corbin, KY 40701
Phone: (606) 528-8917
Jackson Manor
Administrator: Philip Gilkison
P. O. Box 194
Annville, KY 40402
Phone: (606) 364-5197
Knox County Hospital
Administrator: John Baker
P. O. Box 10
80 Hospital Drive
Barbourville, KY 40906
Phone: (606) 546-4175
Laurel Creek Health Care
Administrator: Clara Benge
1033 North Highway 11
Manchester, KY 40962
Phone: (606) 598-6163
Laurel Heights
Administrator: Kathy Young
208 West 12th Street
London, KY 40744
Phone: (606) 864-4155
Middlesboro Health Center
Administrator: Alice Maddox
235 New Wilson Lane
Middlesboro, KY 40965
Phone: (606) 248-0925
Pineville Community Hospital
Administrator: Milton Brooks
850 River View Avenue
Pineville, KY 40977
Phone: (606) 337-3051
Rockcastle County Hospital
Administrator: Steve Estes
145 Newcomb Avenue
Mt. Vernon, KY 40456
Phone: (606) 256-2195
The Heritage
Administrator: Cathy Willis
192 Bacon Creek Road
Corbin, KY 40701
Phone: (606) 526-1900
The Laurels
Administrator: David Mullins
169 County Pike
Harlan, KY 40831
Phone: (606) 573-5105
Williamsburg Nursing Home
Administrator: Michelle Jarboe
P. O. Box 719
Williamsburg, KY 40769
Phone: (606) 549-4321
Rockcastle Health & Rehabilitation Center
Administrator: Mr. Steven Coy
371 West Main Street
Brodhead, KY 40409
Phone: (606) 758-8711
Jane Bowling
439 Morgan Road
London, KY 40744
Phone: (606) 864-7598
Marie Golf
37 Straight Lane
Brodhead, KY 40409
Phone: (606) 758-8420
Nancy Jackson
1452 Welchburg Egypt Road
Annville, KY 40402
Phone: (606) 364-2614
Edith Saylor
2427 Copper Creek Road
Crab Orchard, KY 40419
Phone: (606) 758-9452

2008 CEDS